We are laser focused on best in class machinery and equipment. Anyone can sell machines and equipment, but do they understand what’s inside of them and what they do Do they understand the ease of maintenance, the reason for durability, and the basis for reliability and longevity, along with overall performance Can they provide parts and technical support You can only do that by being focused and educated on a select group and this is all we do day in and day out.
We don’t sell you. Our machine technicians focus, inform, educate and support you. There are very few who have a love of machines and equipment like we do. Our team stays focused and works with a vast select group of machinery and equipment. Rather than sell you a machine, we will educate you to why the machines we provide are better suited for your facility. The ease and availability of wear and replacement parts will be a factor. The simplicity of maintenance and technical support. Durability and reliability will be a key to reduced unexpected maintenance and down time.
We believe to be classified as best in class that industry experienced technicians and mechanics only know and can provide this type of status. Our line up of machines and equipment has been chosen and endorsed by these professionals. We provide you with their choices and specific reasons along with educating you on the machines and equipment. Our team is well versed in the machines and equipment and are technicians verse sales people. We can’t and won’t sell you, but we will educate you. Overall we are machine geeks and fanatics.
We are a specialized distributor of aftermarket replacement parts for machines and equipment. Our goal is to provide mechanics, production maintenance staffs, purchasing departments and anyone else in between with an extremely high level of customer service, unsurpassed online and offline selection and an ease to source all your aftermarket wear and replacement parts for your machines and equipment.
Our strategic partnerships with manufacturers has enabled us to offer the highest grade Equipments, machinery, parts and tools available on the market, mostly stocked and ready to ship immediately in most cases. Your order will automatically ship from the closest facility to your location. Most of our customers see their orders within five to ten business days. There are some instances where your part may be special or from an aging machine and may have a small lead-time, but be certain we can still help you. You will find that the price for our parts is highly competitive to others in the marketplace. Our goal is to make it easily searched, found, and able to be ordered quickly and efficiently, so downtime is eliminated.
We are committed to providing our customers with the best possible experience while sourcing and utilizing our site. Great care and consideration has gone into designing our site so that your experience finding the right part is a simple one, along with having the flexibility and option to speak with one of our knowledgeable technical parts representatives.
Our friendly helpful technical parts support staff is ready to assist should you have any questions, just send a chat, email, or call us we’re ready to help. We are old school as we believe in building relationships, so don’t let all the technology fool you. We do still like to speak with our customers and encourage it if you need too, but we also know many of you desire a premium online experience. Every day we continue to figure out how to improve that experience.
Qiquan Xinlong Machinery Group Ltd.
123 Sky Tower, West 21th Street, Suite, NY
New York, NY